Privacy Notice Customer Service E-mail
our company accept visa card and master card. or you can pay by bank transfer
If system show Merchant number error. Maybe You have submitted the wrong Information on payment page. You should check it then try again.

Q:Is this safe to use my credit card buying on your web site?
A:Yes, it is. We use Payease for payment. It's one of the most secure and popular payments systems on the Internet. Once you have confirmed your purchase you will be redirected to Payease, from there you enter you credit card details.

Q:How long would it take to receive the product I paid?
A:It takes 24 hours (Mon-Fri) to dispatch an order after we receive your payment. It depends on your shipping preference. Standard post will take 3-7 working days.

Q:If I am not happy about the product, can I return it and get my money back?
A:Yes, you can. We have a guaranteed 30 days return policy. Please returen it with original packaging and please contact the service people on line or via E -mail before you send the items back :You need to send the picture of the item to our mail box. We will give you the return address when we confirm the problem of the quality .
Q:If the Goods original or Imitation ?
A:The products in our shop are original .
Q:Why are the products so much cheaper ?
A:We take the goods directly from the factories manufacturer .
Q:If you ship to my country?
A:We provide for all countries.
Q:How much are the shipping costs ?
A:20 dollars
Q:How long will it take before I receive my order?
A:Usually it takes a total of 3-7 working days.
Q:May I pay customs fee or are there any problems with customs ?
A:Usually you do not have to pay VAT . We deliver the goods by DHL send to you, and there are no problems with customs. Please do not worry about it .
If you have any other questions, please send us your enquiries via our website online form Canada Goose .